Fang Fang

To deal with the shortage of a stable workforce, Royal Greenland has recruited Chinese workers in their fish factories. The factory encounters challenges in managing intercultural diversity, and this case study has examined Chinese workers´ perspective on positive contact conditions and crucial factors for a positive organization. The context of this case study is Chinese workers in the Maniitsoq fish factory, for its heatedness in local media and absence of workers’ voice. Ten interviews were conducted in October 2017 and four more in March 2018, and contact factors such as equal status, common goal, cooperation and management support; as well as positive organization factors such as corporate government, human resource management, work environment, conflict management, social activity, language skill, leadership strategy, and stress management are recognized. The final part gives implication for factories to facilitate positive contact and establish a positive work environment and discusses the limitations of the study.

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